Delivery and returns
Shipments and returns (but why should you return a delicious Croccantino?)
We choose the best delivery services around. GLS for Italy and DHL for the rest of the world because our chocolate deserves to travel fast and stress-free.
Shipments to EUROPE and UNITED STATES.
We are able to deliver your packages to the UNITED STATES, PORTUGAL, SPAIN, FRANCE, GERMANY, NETHERLANDS, BELGIUM, CZECH REP, POLAND, AUSTRIA, SWEDEN, FINLAND AND SWITZERLAND (and obviously to ITALY).
Packages are generally dispatched within 3 working days after confirmation of payment. They will be shipped via DHL Express. We will provide you with a link to track your package online.
Shipments to European Union countries are FREE for orders over € 90 and to the USA for orders over € 120.
We invite you to carefully examine the content of your box, take a selfie and share it with us on Facebook :)
Shipments to ITALY
Packages are generally dispatched within 2/3 working days after confirmation of payment and are shipped via GLS Corriere Espresso. We will provide you with a link to track your package online.
Costs are determined by the express courier based on the weight. Shipments are FREE in case of orders over €59 (about $52,05). We invite you to examine the content in your parcel, take a selfie and share with us on Facebook :)
We make the parcels in sized boxes so your items are well-protected. If the weather is too hot we will keep the chocolate fresh with special cooler packages.
If you see something unexpected in your order, do not hesitate to take one or more pictures and send to us an email at ask [at] autorechocolate.com, within a week after receiving the parcel. Our Customer Service will answer you quickly.